Consumer Information and Resources

Consumer Brochures and Helpful Information*

Credit & Loans

Credit Reports

Advance-Fee Loans
Payday Loan Pitfalls
Payday Loans (FTC)

Credit Repair Scams
Disputing Errors on Credit Reports
Fair Credit Reporting
Free Annual Credit Reports
Understanding Your Credit Score

Managing Credit & Debt

Shopping for Credit Products

Credit Rights & Responsibilities
How to Cut the Cost of Credit (IN)
How to Cut the Cost of Credit
Handling Finances after a Natural Disaster
Customize your own consumer handbook (Canadian Consumers)

Choosing a Credit Card
Pre-computed vs. Simple Interest Loans
Rule of 78s: What is it?
Shopping for Credit

Other Resources

Identity Theft Resources
Personal Finance Guide for Military Families

*Many NACCA member states have additional helpful brochures, consumer guides and alerts available.  Click here to access state websites.

Consumer Resource Links

Consumer Financial Protection Bureau

The Consumer Financial Protection Bureau’s mission is to make markets for consumer financial products and services work for Americans — whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products.>


The Federal Deposit Insurance Corporation (FDIC) preserves and promotes public confidence in the U.S. financial system by insuring deposits in banks and thrift institutions for at least $250,000. Find resources provided by the FDIC to educate and protect consumers, revitalize communities, and promote compliance with the Community Reinvestment Act and fair lending laws.

Federal Reserve

The Federal Reserve System is the central bank of the United States.  The Federal Reserve Board maintains a consumer information web site with educational materials related to the consumer protection regulations developed by the Board.

Federal Trade Commission 

The Federal Trade Commission is the nation's consumer protection agency. The FTC's Bureau of Consumer Protection works for the consumer to prevent fraud, deception, and unfair business practices in the marketplace.

Jump$tart Coalition for Personal Financial Literacy

... "seeks to improve the personal financial literacy of young adults. Jump$tart has developed guidelines on saving and investing, income, money management, and spending and credit so that educators can integrate them into their curricula in order to educate students in these areas of critical need."

MyMoney.Gov is the U.S. government's website dedicated to teaching all Americans the basics about financial education.

Office of the Comptroller of Currency

The Office of the Comptroller of the Currency (OCC) charters, regulates, and supervises all national banks and federal savings associations. It also supervises the Federal branches and agencies of foreign banks.

U.S. Department of Housing and Urban Development (HUD)

HUD’s mission is to create strong, sustainable, inclusive communities and quality affordable homes for all.



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Last Updated: March 7, 2016